Bicycle Austin forum

MichaelBluejay

Webmaster

From: Austin, TX

Registered: 2008-05-26

Posts: 1,466

Website

The RideAustin thread

I tried Ride Austin, one of the replacements for Uber/Lyft, and it leaves much to be desired.

(1) On the app, it says to enter a destination to get a fare estimate, but I did enter a destination and it still won't give me an estimate.

(2) Their phone number is nowhere to be found in the app.

(3) I went to their website and called the "Support" number listed there, but just got voicemail saying to leave a message.

(4) I emailed them, and got an auto-reply saying it could take 48 hours for them to get back to me.

I suppose they'll say that they're a non-profit so they can't be expected to have a working app or support staff, but in any event, I'll try Fasten next.

chuckthomas

Member

From: North Austin (Rundberg)

Registered: 2008-05-27

Posts: 80

Re: The RideAustin thread

My friend used the Arcade City ride share facebook group during SXSW.  She was very pleased with it and it never crashed.

MichaelBluejay

Webmaster

From: Austin, TX

Registered: 2008-05-26

Posts: 1,466

Website

Re: The RideAustin thread

RideAustin, R.I.P.

Now all we've got left is Uber and Lyft, ugh.

https://austin.culturemap.com/news/inno … iling-app/

Jack

Member

Registered: 2013-03-27

Posts: 344

Re: The RideAustin thread

RideAustin, R.I.P.

Now all we've got left is Uber and Lyft, ugh.

https://austin.culturemap.com/news/inno … iling-app/

Too bad.  Never used Uber myself, but RideAustin worked as well as Lyft for me.  All ride share apps are having a tough time globally.