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#1 2017-03-23 12:30:55

From: Austin, TX
Registered: 2008-05-26
Posts: 1,201

Ride Austin leaves a lot to be desired

I tried Ride Austin, one of the replacements for Uber/Lyft, and it leaves much to be desired.

(1) On the app, it says to enter a destination to get a fare estimate, but I did enter a destination and it still won't give me an estimate.

(2) Their phone number is nowhere to be found in the app.

(3) I went to their website and called the "Support" number listed there, but just got voicemail saying to leave a message.

(4) I emailed them, and got an auto-reply saying it could take 48 hours for them to get back to me.

I suppose they'll say that they're a non-profit so they can't be expected to have a working app or support staff, but in any event, I'll try Fasten next.


#2 2017-03-23 23:30:34

From: Far NW Austin
Registered: 2008-05-27
Posts: 76

Re: Ride Austin leaves a lot to be desired

My friend used the Arcade City ride share facebook group during SXSW.  She was very pleased with it and it never crashed.


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