I tried Ride Austin, one of the replacements for Uber/Lyft, and it leaves much to be desired.
(1) On the app, it says to enter a destination to get a fare estimate, but I did enter a destination and it still won't give me an estimate.
(2) Their phone number is nowhere to be found in the app.
(3) I went to their website and called the "Support" number listed there, but just got voicemail saying to leave a message.
(4) I emailed them, and got an auto-reply saying it could take 48 hours for them to get back to me.
I suppose they'll say that they're a non-profit so they can't be expected to have a working app or support staff, but in any event, I'll try Fasten next.